Empowering the underserved through tailored solutions.
At SHMA, we recognize the significance of Microinsurance in promoting inclusivity and safeguarding the vulnerable segments of society. Microinsurance is an innovative insurance solution tailored specifically for low-income individuals and underserved communities, providing them with affordable coverage against specific risks. It is used to provide coverage for risks such as health emergencies, natural disasters, crop failures, and other events that can have devastating financial consequences for low-income individuals.

As experienced Actuaries, we have meticulously designed our microinsurance products to offer a robust safety net for the underserved and economically vulnerable populations. Our microinsurance products are thoughtfully crafted to bridge the insurance gap that often leaves millions without access to vital protection. As Actuaries, we carefully assess risks, probabilities, and potential losses, ensuring that our microinsurance plans strike the right balance between affordability and coverage. We take pride in leveraging cutting-edge data analytics and Actuarial expertise to create tailored packages that cater to the specific needs of different communities and regions.

Work process

Market research and product design

To ensure the viability of Microinsurance, a thorough market research analysis is essential. Understanding the needs, preferences, and risk profiles of the target population is crucial. After the research phase, the next step is designing insurance products that are simple, affordable, and relevant to the specific risks faced by the target market.

Distribution channels

Microinsurance products require efficient and cost-effective distribution channels to reach the intended beneficiaries. Collaboration with local partners, NGOs, mobile platforms, and microfinance institutions can facilitate wider outreach and enhance the accessibility of the insurance products to the target market.

Claims management

In the event of a claim, a streamlined claims process is essential to ensure prompt settlements. We work closely with claims management teams to establish efficient procedures, ensuring that the policyholders receive the financial support they need in a timely manner.

Data analytics and monitoring

We continually monitor the performance of Microinsurance products by analysing data and conducting regular assessments. This enables us to identify trends, evaluate the effectiveness of the product, and make data-driven adjustments to optimize the offering.

Benefits to the business

Market expansion

Microinsurance presents an opportunity for insurers to tap into underserved markets and expand their customer base. By catering to low-income individuals, insurers can establish a strong presence in regions previously inaccessible to traditional insurance.

Social impact and corporate social responsibility (CSR)

Providing Microinsurance demonstrates a commitment to social welfare and strengthens the insurer's CSR initiatives. It fosters positive brand perception and helps build trust with communities, fostering long-term relationships with customers.


Incorporating Microinsurance into an insurer's product portfolio diversifies their risk exposure. As the risk profiles of Microinsurance policies differ from traditional products, combining both can lead to a more balanced risk portfolio.

How can it be done efficiently?

Simplified products and documentation

The success of Microinsurance hinges on simplicity and ease of understanding. Clear and concise policy wordings, coupled with straightforward claim procedures, are vital in avoiding confusion and encouraging policyholders to utilize the coverage. Promoting financial literacy is essential to educate potential policyholders about the benefits of insurance and dispel any misconceptions.

Localized approach

Working closely with local communities and understanding their unique needs and challenges is critical. Tailoring products to suit regional requirements ensures higher relevance and uptake.

Technology integration

Embracing technology can significantly enhance the efficiency of Microinsurance operations. Mobile-based platforms for enrolment, premium payment, and claims processing can make the process more accessible and cost-effective.

Collaborative partnerships

Building partnerships with microfinance institutions, NGOs, and local community leaders can facilitate a deeper understanding of the target market and strengthen the distribution network.
Microinsurance represents a powerful tool for driving social change and fostering financial inclusion. Through a well-structured work process, insurers can extend their services to underserved communities, while reaping business benefits through market expansion and diversification. Effective implementation strategies, underpinned by Actuarial expertise, pave the way for sustainable Microinsurance solutions that empower resilience for all.