Privacy Policy

SHMA Privacy Policy in Compliance with the PDPL (Personal Data Protection Law–2024)

This Privacy Policy outlines how SHMA handles the collection, processing, and protection of personal data. At SHMA, safeguarding your personal information is our priority, and we strictly follow the Personal Data Protection Law (PDPL). This policy applies to all individuals we engage with, including clients, suppliers, employees (whether in-sourced, out-sourced, or contractual), and third parties.

  1. SHMA’s Role as Data Controller/Processor

– SHMA, acting as a data controller, is responsible for determining the purposes and methods of processing personal data, ensuring only authorized individuals have access. If there is any data breach, we will promptly inform you and provide the necessary details.

  1. SHMA as Data Collector

– SHMA collects personal data only when necessary for our business activities. This includes information such as your name, contact details, and other voluntarily provided data, which may be gathered directly from you or through your interaction with our website.

  1. How SHMA Uses Your Personal Data

– We process your personal data solely for the intended purposes, unless:

– You give explicit consent.

– The data is public or available from public platforms.

– Legal obligations require or allow us to process the data.

– Processing is necessary to protect health and safety, or in legal situations.

– The data is anonymized.

– Your data may be used for service delivery, responding to inquiries, improving our website, and sharing updates. We will only use your personal data for marketing with your explicit permission, which you may withdraw at any time.

  1. Transferring Personal Data Outside the GCC Region

– SHMA ensures that personal data transferred outside the GCC region is done lawfully and only to countries that provide adequate protection of personal data.

  1. Data Retention

– We retain personal data for as long as necessary to meet the original purpose or as required by law. If the data is relevant to legal proceedings, it will be retained until the matter is resolved.

  1. Sharing of Personal Data

– SHMA does not share personal data with third parties without your consent or unless required by law. All data transfers are securely managed to protect privacy, even when transferred across borders.

  1. Data Security

– We use secure servers to store personal data and ensure that only authorized personnel can access it, following strict security standards.

  1. Use of Cookies

– SHMA uses cookies and similar technologies to enhance website functionality and collect non-personal information like IP addresses and browser details.

  1. Your Data Rights

– You can request to correct or delete your personal data by contacting SHMA’s Data Office at info@shmaglobal.com. You may also update your information or withdraw your consent for data processing at any time.

  1. Policy Revisions

– SHMA may update this policy from time to time. We encourage you to review it regularly to stay informed on how we protect your personal data.

  1. Commitment to Data Protection

– SHMA takes appropriate technical and organizational measures to safeguard your data. We comply with all relevant data protection laws, including PDPL, and ensure transparency in how we process personal data.

  1. Compliance with Law

– SHMA processes personal data in accordance with PDPL and other applicable data protection legislation.

  1. Contact Information

– For any questions or concerns about this policy or how your data is handled, please contact us at: info@shmaglobal.com